Privacy Policy

Schone Start Reiniging B.V. operates this online platform. This policy outlines how we collect, use, protect, and handle your personal data in accordance with relevant laws, including the General Data Protection Regulation (GDPR).

Data We Collect

We may collect personal information you provide directly when you interact with our service. This can include information such as your name, contact details (excluding phone and email in the contact information section of this policy), and details related to the cleaning services you request, such as property type or service preferences.

We may also automatically collect certain information about your device and usage of our site. This data may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how users interact with our site and improve our service.

How We Collect Data

We collect data when you provide it to us directly, such as by filling out forms on our site or communicating with us about our services. We also collect certain data automatically as you navigate through our site using technologies such as cookies.

How We Use Your Data

We use the collected data for various purposes related to providing our cleaning services and operating our online platform. This includes:

To provide, operate, and maintain our services.

To communicate with you, respond to your inquiries, and provide customer support regarding our services.

To process transactions and manage service requests.

To improve our site and services based on user feedback and usage patterns.

To understand and analyse how you use your site.

To comply with legal obligations.

Legal Basis for Processing

We process personal data based on the following legal grounds:

The processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract (e.g., providing cleaning services).

The processing is based on your consent, which you can withdraw at any time.

The processing is necessary for compliance with a legal obligation to which we are subject.

The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention periods include the duration of our relationship with you, the nature of the data, and any legal obligations.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Sharing Your Data

We may share your data with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.

We may also disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We do not sell your personal data.

Your Data Protection Rights

Under GDPR, you have rights regarding your personal data. These rights include:

The right to access your personal data.

The right to request rectification of inaccurate or incomplete data.

The right to request the erasure of your personal data (in certain circumstances).

The right to request restriction of processing your personal data.

The right to object to the processing of your personal data (in certain circumstances).

The right to data portability.

The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the address provided below.

Cookies

Our site uses cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Schone Start Reiniging B.V.
145 Willemsparkweg
Amsterdam, Noord-Holland, 1071 ET
Netherlands

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the Netherlands, if you believe that our processing of your personal data infringes data protection laws.